This video explains how the Deleted & Edited Reviews feature in RightChoice.ai helps businesses maintain complete transparency and control over customer feedback by tracking all removed and modified reviews in real time. Built for reputation management and local SEO accuracy, this feature ensures businesses always have visibility into review changes that may impact trust, ratings, and search performance.

In this walkthrough, you’ll see how businesses can monitor deleted reviews and edited customer feedback from a single, centralised dashboard. RightChoice.ai allows you to switch seamlessly between Deleted Reviews and Edited Reviews tabs, helping teams understand how customer opinions evolve. The video highlights how both original and updated review content is displayed side by side with timestamps, making it easy to track when changes occurred and what was modified. You’ll also learn how quick sorting options and custom time-based filters allow reviews to be organised by date, star rating, or time range. These tools help businesses identify unusual patterns, monitor review integrity, and protect brand reputation across platforms like Google Business Profile. By keeping a complete audit trail of review changes, RightChoice.ai supports accurate reputation tracking, improved customer trust, and stronger local SEO performance.

Key Features Covered in This Video