Manage Reviews Faster with Bulk Review Replier & Auto Replies

This video explains how the Bulk Review Replier and Auto Replies features in RightChoice.ai help businesses efficiently manage large volumes of customer reviews from a single, centralised dashboard. Designed for scale and consistency, these tools enable businesses to respond faster while maintaining brand voice and engagement quality across platforms. You’ll learn how to set up Auto Replies by selecting review ratings, categories, customer names, keywords, and sentiment tone. RightChoice.ai uses AI to generate personalised responses that align with your brand’s communication style, ensuring replies feel relevant and human. The video also highlights how sentiment-based replies help businesses match response tone with both positive and negative feedback, improving customer experience and trust.

In this walkthrough, you’ll see how to filter non-replied reviews by rating, platform, or date range, customise reply templates, select preferred tone and reply length, and generate AI-assisted responses. Before publishing, businesses can review and edit replies to ensure accuracy and consistency. With just a few clicks, responses can be published in bulk across review platforms, significantly reducing response time while improving engagement and local SEO performance. By combining automation with control and flexibility, RightChoice.ai transforms review replies into a structured, scalable process that supports reputation management, customer trust, and sustained local search growth.