This video explains how the Review Management feature in RightChoice.ai helps businesses monitor, analyse, and respond to customer reviews from a single, centralised dashboard. Built to simplify reputation management, the feature enables businesses to stay in control of customer feedback while improving engagement and local search performance.

In this walkthrough, you’ll see how RightChoice.ai uses AI-powered sentiment and keyword analysis to uncover customer emotions, recurring feedback themes, and review trends across platforms. The video also highlights NPS tracking and rating analysis, helping businesses understand how customer perception changes over time and how it impacts brand reputation. You’ll further learn how AI-generated review summaries simplify large volumes of feedback and how auto replies and bulk response features enable faster, more consistent engagement at scale. By combining automation with deep insights, RightChoice.ai transforms review management into a structured, actionable process that supports stronger customer trust and sustained local search engine optimization.

Key Features Covered in This Video