Privacy Policy
At RightChoice.ai (operated by Genshi Solutions Pvt. Ltd.), we are committed to protecting your data and ensuring transparency in how we collect, use, and safeguard your information.
1. Information we collect
We collect only the information necessary to provide and improve our services. This may include:
- Business profile data (such as listings, reviews, and location data)
- Account information (name, email, company details)
- Usage data and analytics for performance tracking
- Data accessed via third-party integrations such as Google APIs
We do not collect or store sensitive personal information unless explicitly required for service functionality and with user consent.
2. How we use your information
We use the collected data strictly to:
- Manage and optimize business listings across platforms
- Provide analytics, reporting, and performance insights
- Automate updates, responses, and visibility improvements
- Enhance product features and user experience
We do not sell, rent, or use user data for advertising purposes.
3. Google API data usage and compliance
RightChoice.ai strictly adheres to the Google API Services User Data Policy. Data accessed through Google APIs is used only to provide core platform functionality such as listing management and analytics. We do not use this data for advertising purposes, and we do not sell, transfer, or misuse Google user data under any circumstances.
4. Data protection and security
We use industry-standard security measures to protect user data, including encryption in transit (HTTPS/TLS) and encryption at rest where applicable. We follow the principle of minimal data access. Access to sensitive data is restricted through role-based controls and is regularly monitored to prevent unauthorized access, misuse, or breaches.
5. Data retention
We retain user data only for as long as it is required to provide our services or comply with applicable legal requirements. Users may request deletion of their data at any time, and we ensure the timely processing of such requests.
6. User rights
Users have full control over their data and may request access, correction, or deletion of their information. Users can also revoke permissions granted through third-party integrations, including Google, at any time.
You have the right to request access to your Personal Information, to have it corrected or deleted, and to object to its processing or opt out of data sharing for AI models. You can exercise these rights by contacting us at marouf@rightchoice.ai.
7. Third-party integrations
Our platform integrates with third-party services such as Google, and their respective privacy policies apply to data processed through those services. Users are encouraged to review these policies for additional clarity.
8. User consent for AI models
We utilize AI models from third-party vendors to enhance certain functionalities within our services. These models analyze your data to provide insights, improve recommendations, or personalize your experience. We obtain your consent before sharing your data with any AI models.
We obtain your consent upfront by clearly outlining the use of AI models in this Privacy Policy and our Terms & Conditions. By signing up for our service, you agree to these terms, which include the use of AI to optimize your listings.
However, we understand that your preferences may change. If you would like to opt out of data sharing for AI models, you have two options:
- Discontinue using our services. We respect your right to choose and understand that this might be the best solution for some users.
- Contact us directly. If you have concerns or wish to opt out, you can reach us at gmb@rightchoice.ai. We will be happy to discuss your options and guide you through the process.
9. Specific information about AI models
We currently utilize AI models from Google Gemini.
The data shared with these models may include listing performance data (numeric data) and review content. We share this data to summarize large amounts of performance data and provide review sentiment summaries, helping you understand the general feedback for your business.
AI models use your data to identify trends, make predictions, and personalize recommendations.
10. Your control over data sharing with AI models
We strive to provide you with control over your data. While specific options depend on each AI model provider, we will integrate available opt-out mechanisms within our app. You can also choose to discontinue using our services if you are not comfortable with data sharing for AI model use.
11. Responsible and ethical use of data by AI models
We select AI model providers with a strong reputation for data security and privacy practices. We enter into agreements with these providers that limit their use of your data for the specific purposes outlined above.
12. Children's privacy
Our services are not intended for children under the age of 18, and we do not knowingly collect Personal Information from children under 18.
13. Third-party services
Our services may incorporate or make use of certain third-party software and services. Your interaction with these third-party services is governed by their respective privacy policies.
14. Updates to this policy
RightChoice.ai may update this Privacy Policy from time to time to reflect changes in services, legal requirements, or data handling practices. Any updates will be published on this page to maintain transparency.
15. Contact us
If you have any questions or concerns about this Privacy Policy, you may contact us at:
Grievance officer
In accordance with the Information Technology Act 2000 and Rules made thereunder and as amended from time to time, the name and contact details of the Grievance Officer are provided below.
Registered office
Marouf Shaikh,
RightChoice.ai GENSHI SOLUTIONS PRIVATE LIMITED
Two Horizon Tower, DLF Phase 5, Gurgaon, Haryana 122002
By Email:
